HARDWOOD FLOORING FAQs

Though the Shark steam cleaner states it can be used on hardwood floors we do not recommend it for our floors, the only cleaner we recommend is the Century Flooring cleaner specifically formulated for our floors and in following all directions does not cause damage to the flooring.

The steam cleaner though steam, is still moisture and will throw moisture into the seams of the hardwood and with the heat overtime will damage the flooring. (Check to make sure it does not mention sealed seams.) As some of the cleaning devices out there today state "can be used on hardwoods", the verbiage indicates sealed seams. Century's hardwood floors are pre-finished as are most hardwood floors today and the seams are not sealed. If damage occurs due to a non-recommended cleaner or cleaning device, this will not be covered under Century's hardwood warranty.

We recommend the dense felt pads specifically designed for this purpose. They are available through most home centers and retailers.

Our engineered product is comprised of a face veneer and back veneer sandwiched over a hardwood multi-ply core. We match our faces and backs to create a balanced panel that will reduce warping and movement. As the majority of the production is comprised of Oak faces we will typically use Oak backs, if the face species varies significantly in behavior we will use the same back species as the face to balance the natural expansion and contraction of the wood and avoid cupping or crowning. This approach also makes sense for raw material recovery as trees will natural produce veneers of both high-grade (face) and low-grade (backs). Using both products allows for better use of the tree and better flooring performance.

Unfortunately, we are unable to test every product available on the market today. Most chemicals recommend testing the product in an inconspicuous area to check for staining before applying to the surface in question.

While most petroleum based products have little effect on our flooring, I would recommend that you test the bug spray either on a spare piece of flooring or in an inconspicuous spot to determine if that particular product will harm the laminate finish. Apply the product, then wait 30 minutes. Remove the product. If no change has occurred in the level of gloss or discoloration, you should be fine.

Additionally, you will need to be sure that they do not apply excessive moisture to the joints, as this could cause swelling.